Practical CRM & Automation Support for Growing Businesses

I help businesses organize their customer journey and automate repetitive tasks using GoHighLevel and other business tools.

GoHighLevel Setup

Help configure the basic GHL environment for your business.

  • Funnel setup

  • Calendar setup

  • Contact organization

  • Tags

  • Custom fields

  • Basic CRM configuration

CRM & Pipeline Setup

Organize your leads and customers into a clear CRM process.

  • Pipeline creation

  • Pipeline stages

  • Opportunity management

  • Contact organization

  • Tags

  • Lead tracking

Funnel Building

Create simple, conversion-focused funnels for lead generation and appointment booking.

  • Landing pages

  • Lead capture

  • Appointment pages

  • Thank-you pages

  • CTA setup

  • Basic funnel optimization

Appointment Automation

Automate communication around customer appointments.

  • Appointment confirmations

  • Reminder workflows

  • 24-hour reminders

  • 2-hour reminders

  • No-show follow-ups

  • Post-appointment communication

Workflow Automation

Build automated processes that respond to customer actions.

  • Form submitted → Create/update contact

  • Appointment booked → Send confirmation

  • Appointment approaching → Send reminder

  • TNo-show → Send follow-up

  • Completed service → Send thank-you email

  • Customer follow-up → Send future-care message

    - GoiHighLevel workflows use triggers and actions to automate these types of processes.

Lead Management

Help businesses keep leads organized and easier to follow up with.

  • Lead capture

  • Contact organization

  • Tags

  • Pipeline stages

  • Opportunity management

  • Follow-up workflows

Email Follow-Up

Create automated email communication based on customer actions.

  • Welcome emails

  • Appointment reminders

  • Thank-you emails

  • No-show follow-ups

  • Review requests

  • Customer re-engagement

Technical VA Support

Technical support for everyday business systems.

  • Basic troubleshooting

  • Data management

  • CRM support

  • Spreadsheet management

  • Software setup

  • Technical documentation

Have a Process That Takes

Too Much Manual Work?

Let's turn it into a simpler and more organized workflow.

Henricho

CRM & Automation VA

Helping businesses organize leads, automate follow-ups, and streamline booking processes.

© 2026 Henricho | CRM & Automation Portfolio